Posts Tagged ‘club’

Meeting Member Desires

Thursday, January 12, 2012 6:00 Comments Off

More than 1,000 surveys during their membership sales process asked people why they joined health clubs. What was found was that members wanted to lose weight, have more energy, feel less tired and get in shape. However, when members spoke with the fitness staff on the exercise floor, their concerns fell into one of five […]

This was posted under category: Shopping Tags: , ,

A Higher Level of Service

Thursday, December 8, 2011 8:02 Comments Off

It’s been said that it’s easier to criticize than it is to praise. If a piece of equipment is broken in your club, you can guarantee your members will let you know. They may not be so quick to note, however, that your equipment is always up and running. The manager’s job, therefore, is to […]

This was posted under category: Fitness Tags: , ,